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      • Open Access Article

        1 - Designing a Fuzzy Expert System for Selecting an Appropriate Contractor in Information Technology Outsourcing
        shaban elahi nadia kalantari alireza hassanzade sara shamsollahi
        Increment of complexity and costs of information technology systems have made many problems about infrastructure and manpower for organizations which have been decreased by the use of outsourcing. All organizations try to increase the success of outsourcing projects by More
        Increment of complexity and costs of information technology systems have made many problems about infrastructure and manpower for organizations which have been decreased by the use of outsourcing. All organizations try to increase the success of outsourcing projects by using different ways. One of the important reasons for failure of these projects especially in IT area- because of its major role in acquisition of competitive advantage- is selecting inappropriate contractor. In order to existence of different and contradictive criteria, this selection is complex. The purpose of this research is to determine important criteria and specify the weights of each criterion and finally design a fuzzy expert system for selecting the best contractor in IT outsourcing. The method of knowledge acquisition from experts-which are managers and experts of IT- is a questionnaire. Also in order to evaluate the validity of system, it was used in an IT company. The results show the favorable performance of contractor selection expert system. Manuscript profile
      • Open Access Article

        2 - Multimedia teaching and its effects on learning and retention of English grammar
        Somayeh Ahari
        Increment of complexity and costs of information technology systems have made many problems about infrastructure and manpower for organizations which have been decreased by the use of outsourcing. All organizations try to increase the success of outsourcing projects by More
        Increment of complexity and costs of information technology systems have made many problems about infrastructure and manpower for organizations which have been decreased by the use of outsourcing. All organizations try to increase the success of outsourcing projects by using different ways. One of the important reasons for failure of these projects especially in IT area- because of its major role in acquisition of competitive advantage- is selecting inappropriate contractor. In order to existence of different and contradictive criteria, this selection is complex. The purpose of this research is to determine important criteria and specify the weights of each criterion and finally design a fuzzy expert system for selecting the best contractor in IT outsourcing. The method of knowledge acquisition from experts-which are managers and experts of IT- is a questionnaire. Also in order to evaluate the validity of system, it was used in an IT company. The results show the favorable performance of contractor selection expert system. Manuscript profile
      • Open Access Article

        3 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
        Hossein Babaee mahmood salehesfahani fateme noorani
        Service quality is a concept that, due to difficulties in defining and measuring the considerable debate in the literature, no general consensus, aroused. Often, customer satisfaction and service quality as a function of perceptions and customer expectations, and resear More
        Service quality is a concept that, due to difficulties in defining and measuring the considerable debate in the literature, no general consensus, aroused. Often, customer satisfaction and service quality as a function of perceptions and customer expectations, and research has shown that the quality of the services plays an important role in its profitability. The purpose of this study is to provide a framework for identifying and ranking criteria for evaluating the quality of services. The results showed that, all parameters of quality of service are important. Response Time is an important indicator of the rest. The trustiness, informativeness, ease of use, empathy and visual appeal are next important factors. The users are satisfied with the trustiness and informativeness, but not with empathy. User satisfaction is medium with response time, ease of use and visual appeal. Manuscript profile
      • Open Access Article

        4 - A model information technology adoption in academic research projects in the filed ICT based on Information Technology Adoption Integrated Modeling (ITAIM)
        Shahram Aliyari masoud movahedi sirous kazemian
        Today, the emergence and expansion of technologies that provide the widest possible connection have brought about significant changes in the private life and professional life of individuals. Correct implementation of information technology is the source of economic and More
        Today, the emergence and expansion of technologies that provide the widest possible connection have brought about significant changes in the private life and professional life of individuals. Correct implementation of information technology is the source of economic and cultural development and the promotion of quality of life through the exchange of information and the provision of public and private services. The purpose of this research is to present the model of information technology acceptance in Iranian ICT research centers. Employed experts worked on ICT projects in this research Statistical population. It was provided in one of the university searching centers. And so a convenience and purposeful Nonprobability sampling does (30 person). This paper examines the factors and parameters affecting the acceptance of information technology in ICT projects of the university research centers in the field of information technology. To collect the required data and information, a questionnaire was used & to analyze the data and information obtained from the questionnaires using the Spss 22 and Smart pls3 software. According to the calculations, the factors affecting the acceptance of information technology in university research centers can be divided into four categories: IT related factors, organizational factors, factors related to executive director and individual factors that are related to management (0.497), IT (0.460) and Individual factors (0.457) have an impact on the individual acceptance of information technology respectively and organizational factors (0.469) on the adoption of an IT organization Manuscript profile
      • Open Access Article

        5 - Employing a meta-synthesis to present a framework for commercial banks’ preparedness indicators in use of blockchain technology
        Zahra Khalili Masoud Keimasi Javad Abbasi Mohammadali Shahhosseini
        Present study aimed at presenting a framework for commercial banks’ preparedness indicators in use of blockchain technology. To this end, the meta-synthesis research method was employed. Among from 306 resources found over meta-synthesis steps, a number of 38 papers inc More
        Present study aimed at presenting a framework for commercial banks’ preparedness indicators in use of blockchain technology. To this end, the meta-synthesis research method was employed. Among from 306 resources found over meta-synthesis steps, a number of 38 papers included our acceptance criteria. The four organizational, technical, individual and environmental factors were identified as indicators of commercial banks’ preparedness to use Blockchain technology. Organizational indicators included infrastructures development, managerial skills, human resources development, company or organization size, financial resources, receptive organizational culture, organizational policies, and senior management support. The technical indicators included complexity, technological security, access to technology, use of technology and specialized manpower. In addition, individual indicators included attitudes toward use, ease of use, perceived usefulness, and understanding of Blockchain technology. Finally, environmental indicators included rules and regulations, technology maturity, information exchange, compatibility, market dynamics, and governmental supports. Manuscript profile
      • Open Access Article

        6 - Information Technology, Strategy Implementation, Information Systems, Strategic Planning, Input-Process-Outcome Framework
        Mona Jami Pour Shahnaz Akbari Emami Safora Firozeh
        IT strategy is a key factor in improving the process and performance of companies in using IT. Hence, many companies have a strategic planning process, but only a few succeed in implementing strategies efficiently. Therefore, the purpose of this study is to design a pro More
        IT strategy is a key factor in improving the process and performance of companies in using IT. Hence, many companies have a strategic planning process, but only a few succeed in implementing strategies efficiently. Therefore, the purpose of this study is to design a process framework for implementing IT strategy; To identify the drivers, processes and consequences of implementing IT strategy in organizations. The present study is a qualitative research with a phenomenological approach and in order to collect data, open and in-depth interviews were conducted with 10 experts in the field of IT using theoretical sampling. The results of the analysis show that the inputs under the headings of IT strategy implementation include environmental requirements of business continuity, structural-system cohesion, technology-oriented human resources, IT strategic leadership, skill requirements and common values. The second aspect of the IT strategy implementation model includes the dimensions of IT program monitoring and communication, structural appropriateness, development of support policies, budgeting and resource allocation, appropriate training, and the development of supportive culture. Finally, the implications of implementing an IT strategy, including those related to finance, internal process, customer, and growth and learning, were categorized. Manuscript profile